Complaints procedure

I have a complaint. What should I do?

It's always possible that something doesn't go exactly as planned. We recommend that you first report any complaints to us by emailing info@superfoodshop.nl .

We aim to answer your message as quickly as possible and find a solution together.

We can't figure this out together. What now?

If this does not lead to a solution, you can register your dispute for mediation via WebwinkelKeur: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

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